All of our alerts are based on our team members being able to catch what is going on out there through all of our sources. This includes the scanner radio traffic and our network/agencies partners. If we do not have staff online or available, this may result in fewer alerts being sent out.
Another possibility is that there are no priority calls, or calls that are in our scope of what we send out as alerts. Remember, minor calls, especially medical ones, are not sent out as alerts. There are just days we sit here monitoring and absolutely nothing happens.
However, if you have seen us posting alerts to our Facebook page and you do not see any alerts under read messages, first try logging out of the app and back in. It will take until we send out the next message until you start getting them again. If you still feel that you are not set up correctly, create a support ticket here on our help system.